AC2SG Software – IT Solutions for Smart Grids

IT Solutions for going from AC to SG

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Category Archives: customer behaviour

I Assume, therefore I Learn

September 27, 2016by jaakkoaho Leave a comment

Today, the real challenge with the emerging Smart Grids businesses is not the technology itself, it is the the business model and earning logic for the service that the technology […]

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customer behaviour, market development, planning

Why Invest Now on EV Infra?

December 7, 2015by jaakkoaho Leave a comment

Most people will tell you that electric vehicles will have a high marketshare in the future and that electric drivetrains have a lot of advantages over the conventional powertrains. However, […]

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customer behaviour, market development, planning

Revenue issues, Part 4: It is not worth replicating the “pumping gas” service

October 12, 2015by jaakkoaho Leave a comment

In the previous posts of this series (Part 1, Part 2 and Part 3) I have discussed various points that directly contribute to the revenue and earnings of the EV […]

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customer behaviour, optimization, planning

Revenue issues, Part 3: A kWh is not a measure of service

September 16, 2015by jaakkoaho 1 Comment

This time around I want to discuss a topic that may be obvious to some people, but is still worthy of discussion and debate, namely the use of kWhs as […]

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customer behaviour, service management

Revenue Issues, Part 2: Pricing for managing customer behavior

August 25, 2015by jaakkoaho 1 Comment

Originally I thought that I would keep this as the last topic to be addressed in this series of blog posts about revenue issues due to its slightly more complex […]

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customer behaviour, optimization, service management

Focus on Utilization Rate, not on Peak-time Use

August 13, 2015by jaakkoaho 2 Comments

In my blog post last week I discussed the profitability of the EV charging business. This is a well-known challenge and one of the key reasons why public charging infrastructure […]

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customer behaviour, optimization, service management

Learning by Doing

March 26, 2015by jaakkoaho Leave a comment

I recently read a survey where utility executives were asked about the challenges that they are facing. You can find the survey here: The State of the Electric Utility 2015 […]

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customer behaviour, service management

Customer Point of View: Why Does It Matter?

February 18, 2015by jaakkoaho Leave a comment

One of the fundamental changes in Smart Grids versus the traditional electricity grid is the bi-directional flow of electricity and infromation. The customers are empowered to do things that once […]

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customer behaviour, planning, service management

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AC2SG Software Oy

Näsilinnankatu 25 B 508
33200 Tampere
FINLAND
+358 50 5568575

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